IT Support
Job summary and responsibilities
For our office in Bucharest, we are looking for a helpful colleague to join our team as IT Support. In this role, you will offer the needed support to our colleagues in various IT-related issues (e.g. working platforms, working equipment, etc.) This is a full-time role.
Responsibilities
- Daily IT support tasks
- Serving as the first point of contact for the employees seeking for technical assistance
- Communicating proactively with the IT support team and management regarding the daily tasks and responsibilities
- Provisioning, managing and upgrading company equipment
- General fixing, troubleshooting, repairing and upgrading company’s hardware
- Identifying software related problems
- Installing and reinstalling of OS and all the other required programs
- Initial setup configuration of settings, macros and shortcuts for the employees required software
- Record events and problems and their resolution in logs
- Mounting of the network cables, basic troubleshooting, and changes on company’s IT network
Your profile
- High-school or Bachelor's degree
- A minimum experience of 1.6 - 2 years in a similar role
- Basic knowledge of IT Networking
- General knowledge of Windows OS
- Good interpersonal communication skills and helpful attitude
- Strong English skills
- Attention to detail and organization
- Department
- IT
- Locations
- Bucharest
Bucharest
Perks of Working with Us
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International Experience
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Making Connections in the Academic Community Worldwide
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Attending International Conferences
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Plenty of Growth Opportunities
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Chill Corner and Great Coffee in the Office
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Private Health Insurance
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40% Discount to Maze Center of Psychology
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Meal Tickets Card
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Gifts on Special Occasions
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The Most Helpful Team!
Our Team
We are a young and dynamic team, sharing common interests and open-minded personalities. We are able to learn from each of our different traits and fields of expertise and, together, support the scientific community by publishing the latest research in high-quality open access sources.
About MDPI Romania
A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 200 diverse, peer-reviewed, open access journals supported by over 35,500 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.
MDPI is headquartered in Basel, Switzerland with additional offices in Europe and Asia. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.
IT Support
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